Once your order is shipped, you receive a confirmation with the tracking details.
Tracking No. and courier partner details will be mentioned against your order on the website.
Please follow the path below:
My Account > Order Status & Tracking > Order No.
You can track your shipment with the tracking id on the courier partner’s website.
We strive to ship your order within 4-5 working days from the day of purchase. However, delivery time to the customer is not within our control. There could be unforeseen delays from the courier partner and transporter’s end due to weather conditions or other reasons. You can check your order delivery status at any time in your account.
If your order has not been shipped, it could be because of any of the reasons outlined below:
This is a rare occurrence. But if you find you received the wrong product, please raise the return request online:
To raise your request, follow these steps:
Please make sure that the product should be returned unused, unwashed, undamaged with the original packaging and all tags intact.
For a return to be accepted, it must meet the following conditions:
Returns are free & easy within 30 days of receiving your order if they qualify as per our returns policy.
The refund is initiated within 24 hours of the returned product passing our quality checks.
Prepaid – We will refund you via the same method (Debit/Credit Card/Net Banking/Wallets) that you used to pay for the product.
The refund will reflect in 5-7 working days depending upon your bank.
If it’s been 7 working days or longer since you’ve received the notification and you still haven’t received your refund, please get in touch with us.
No, you don’t need to have an account to place an order. Only when you reach the checkout option and place your email, your account is automatically created. You can use the guest checkout option.
We suggest you create an account and use it for future purchases. Having an account can save you time during checkout as it saves your address details.
Changing the size or adding an item is not possible. However, you can cancel the order and place a fresh order.
We are affiliated with Razorpay and We are accepting the following payment methods:
Usually in such cases, if something goes wrong while placing an order and the money gets debited, the money is credited to your account within 24 hours. Please wait for 24 hours and if it is still not credited, please email/call us with the below details.
We will initiate the refund to your account in 2 working days, which will reflect in your account in 5-7 working days.
You need to call our Customer Care number +91 8882521245 to cancel an order.
If the order is not dispatched then we will cancel the order immediately.
In case the order is already dispatched, we will try our very best to stop it. However, courier and transportation are not within our control. In case the delivery reaches you, you can refuse to accept the order.