If your order has not been shipped, it could be because of any of the reasons outlined below:
- A payment issue might have occurred when you placed the order.
- The product(s) you ordered is out of stock.
- The product(s) failed in quality check before dispatch. Each product we ship must meet our quality standards.
We strive to ship your order within 4-5 working days from the day of purchase. However, delivery time to the customer is not within our control. There could be unforeseen delays from the courier partner and transporter’s end due to weather conditions or other reasons. You can check your order delivery status at any time in your account.
Once your order is shipped, you receive a confirmation with the tracking details.
Tracking No. and courier partner details will be mentioned against your order on the website.
Please follow the path below:
My Account > Order Status & Tracking > Order No.
You can track your shipment with the tracking id on the courier partner’s website.