When and how will I get the refund?

The refund is initiated within 24 hours of the returned product passing our quality checks.

  • Account holder name
  • Account number
  • IFSC code

Prepaid – We will refund you via the same method (Debit/Credit Card/Net Banking/Wallets) that you used to pay for the product.
The refund will reflect in 5-7 working days depending upon your bank.
If it’s been 7 working days or longer since you’ve received the notification and you still haven’t received your refund, please get in touch with us.

What are the conditions for returning my product(s)?

For a return to be accepted, it must meet the following conditions:

  • The product must be unused, the sole clean.
  • The product must be in its original state and packaging.
  • It must have the original tags attached.
  • Accessories must have all parts of the original packaging.
  • Footwear must be in the original shoe box.

What should I do if I received the wrong product?

This is a rare occurrence. But if you find you received the wrong product, please raise the return request online:
To raise your request, follow these steps:

  • Sign in with your registered email id
  • Go to my account->order status->select the order number->click on return option.
  • Choose the item to be returned and select the reason.
  • Click confirm and your return request will be initiated.

Please make sure that the product should be returned unused, unwashed, undamaged with the original packaging and all tags intact.